1. Who we are
This website (www.alaakhalaf.com) belongs to Alaa Khalaf Co. – Strapping Supplies, based in Cairo, Egypt. You can reach us at any time by phone or WhatsApp on +20 114 046 1333.
2. Data we collect
Data you give us
When you use the quote form or contact us, you may share: your name, mobile number, company, governorate, the product you need, quantity, and anything you write in your message.
The quote form does not store any data on the website. It prepares a WhatsApp message that you choose to send, so the data reaches us through WhatsApp and is also subject to WhatsApp's privacy policy.
Data collected automatically
Like most websites, technical data may be collected automatically, such as device and browser type, device language, pages visited and time on site, where you came from (for example an ad or a search engine), and an approximate IP address. This is collected through cookies and similar technologies.
3. Cookies, advertising and analytics tools
We may use third-party tools to count visits, understand how visitors use the site, measure our ads, and show our ads to people who visited before (remarketing). These may include:
- Google Analytics, Google Ads and Google Tag Manager from Google.
- Meta Pixel from Meta (Facebook and Instagram).
- TikTok Pixel from TikTok.
These tools may place cookies on your device and collect browsing data under each company's own privacy policy. We do not share your name or number with them through the website.
Your choices: you can delete or block cookies in your browser settings, and manage personalised ads in Google Ads Settings, Facebook ad preferences, and the TikTok app's privacy settings.
4. How we use your data
- To answer your questions and send quotes.
- To prepare your order and arrange collection or delivery.
- To improve the website, our content and the products we offer.
- To measure and improve our advertising.
- To send offers or news about new products if you agree; you can stop these at any time.
5. Sharing data
We do not sell your data. We may share part of it only:
- With service providers that help us run the website and communicate, such as our host, WhatsApp, and analytics and advertising tools.
- With shipping companies, to deliver your order if you request delivery.
- When required by law or a competent authority.
6. How long we keep data
We keep your data only as long as needed for the purpose it was collected for, such as following up your order or meeting legal and accounting obligations, and then delete it.
7. Your rights
Under Egypt's Personal Data Protection Law No. 151 of 2020, you have the right to:
- Know what data we hold about you and request a copy.
- Ask us to correct inaccurate data.
- Ask us to delete your data.
- Object to the use of your data for marketing.
To make any of these requests, contact us on WhatsApp or by phone on +20 114 046 1333.
8. Security
The website uses HTTPS to encrypt the connection between your device and the site, and we take reasonable steps to protect the data we receive.
9. Children
The website is meant for businesses and adults. We do not knowingly collect data from anyone under 18.
10. Links to other sites
The website may link to other sites, such as WhatsApp or Google Maps. We are not responsible for their privacy practices.
11. Changes to this policy
We may update this policy from time to time. Any change will be posted on this page with the date of the last update.
12. Contact us
If you have any question about this policy, contact us on WhatsApp or by phone on +20 114 046 1333.
